Introduction

A U.S. Supreme Court ruling has reaffirmed the importance of ADA compliance for law firm websites, particularly for those specializing in Social Security Disability (SSD) cases. The decision, which upheld a Ninth Circuit court’s ruling against Domino’s Pizza, has significant implications for businesses nationwide, including SSD law firms and advocates. This landmark case provides a clear legal precedent that underscores the need to make sure your website is accessible to individuals with disabilities, including those seeking SSD benefits. 

Understanding ADA Compliance for Websites

While the ADA was enacted in 1990, its application to websites has been a subject of ongoing debate. However, the recent Domino’s case provides a clear indication that website accessibility is now a critical legal requirement. 

To ensure your website is ADA compliant, consider the following checklist: 

  • Simple, Navigable Design: A clear and easy-to-use layout is critical for SSD law websites, benefiting both users with disabilities and all visitors. Menus, links, and other site features should be intuitive and straightforward to navigate.  
  • Optimized Media: Ensure that all images, videos, and audio files on your website include alt tags—written descriptions embedded in your site’s code. These tags are essential for accessibility, especially for users with visual impairments who rely on screen readers to interpret and describe web content. 
  • Keyboard-Only Navigation: Many websites overlook the importance of keyboard accessibility. If users cannot navigate your site with just a keyboard, individuals with disabilities may find it unusable. Make sure your site is fully accessible via keyboard commands. 
  • Standard HTML Tags: To meet ADA compliance standards, all elements of your webpage should be accessible in plain text. This allows users with disabilities to easily read or hear the content, even without visual design elements. 

Benefits of ADA-Compliant Websites

Beyond ensuring legal compliance, creating an accessible website offers several advantages. An ADA-compliant website provides a more user-friendly experience for everyone, regardless of their disability. The enhanced accessibility will build your reputation with the internet public because it shows that you’re committed to inclusivity and social responsibility. 

By making the website accessible to individuals with disabilities, law firms can reach a wider audience and better serve their clients. This increased accessibility can lead to improved client satisfaction, increased referrals, and ultimately, enhanced caseload growth. Additionally, an accessible website can help law firms avoid potential legal issues and negative publicity associated with non-compliance with ADA regulations.  

Despite litigation highlighting the risks of non-compliance, most websites remain inaccessible. Data from the 2023 Web AIM Million Project revealed that 96.3% of the top million homepages failed to meet ADA standards, with an average of 50.0 accessibility barriers per site. This alarming statistic underscores the pervasive and critical issue of non-compliance in the digital world, demonstrating the scale and complexity of the problem. However, the Domino’s Pizza case has elevated website compliance with ADA as a moral and legal obligation for every business to provide accessible services online.  

As a profession fighting for the rights of individuals with disabilities, SSD law firms and advocacy websites should set the standard for ADA compliance.